Terms & Conditions

1. Agreement to Terms

By accessing and using this website operated by Ralph White Merchandising, Inc. ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. B2B Platform Access

This platform is designed exclusively for authorized dealers and business customers. Access to this platform requires:

• Valid dealer registration and approval
• Accurate business information and credentials
• Compliance with all terms and conditions
• Maintenance of account security and confidentiality

We reserve the right to suspend or terminate accounts that violate these terms.

3. Account Registration

When you register for an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Products and Pricing

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on this platform is accurate, complete, reliable, current, or error-free.

4.2 Pricing

All prices are displayed in the currency specified and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges unless otherwise stated. We reserve the right to correct any pricing errors.

4.3 GM Dealer CO-OP Reimbursement

Eligible dealers may qualify for GM Dealer CO-OP reimbursement programs. Please contact us for information regarding eligibility and reimbursement procedures.

5. Orders and Payment

5.1 Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or issues identified by our fraud avoidance department.

5.2 Payment Terms

Payment must be made at the time of order placement unless you have established credit terms with us. We accept major credit cards and other payment methods as specified on the platform. All payments are processed securely through our payment gateway.

5.3 Order Modifications and Cancellations

Once an order is placed, modifications or cancellations may be subject to approval and may incur additional charges. Contact us immediately if you need to modify or cancel an order.

6. Shipping and Delivery

We will arrange for shipment of products to you. Shipping terms, costs, and estimated delivery times are provided at checkout. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by the carrier or circumstances beyond our control.

7. Returns and Refunds

Please review our Refund Policy for detailed information about returns, exchanges, and refunds. All returns must be authorized by us and comply with our return policy.

8. Intellectual Property

All content on this platform, including text, graphics, logos, images, and software, is the property of Ralph White Merchandising, Inc. or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Prohibited Uses

You agree not to use the platform:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the platform

10. Limitation of Liability

To the fullest extent permitted by applicable law, Ralph White Merchandising, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the platform.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ralph White Merchandising, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of the platform or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the platform after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us: